Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034
1 (855) 357-0241
Toll Free

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (855) 267-0214
Dental Customer Service

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

24/7 Nurseline

1 (800) 581-0368

Telehealth Solution

AcademicLiveCare (ALC)
1 (866) 882-0343

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected
Home Benefits Enroll Dependents/Cost Opt-Out Contact Regulatory Notices
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