Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034
help.myahpcare.com
1-855-357-0241
Toll Free

Benefits/Claims Information

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1-877-480-4161
Aetna Customer Service
1-800-556-1555
24-Hour Informed Health Line

Cigna Dental

This service is not administered by Academic HealthPlans.
1-866-438-2446, Press 3 then press 2

VSP Vision

This service is not administered by Academic HealthPlans.
vsp.com
1-800-877-7195

Telehealth Solution

AcademicLiveCare (ALC)
Request Support
866-882-0343