Frequently Asked Questions

Texas Tech University — International Students

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Benefits

Benefit Information

Plan Highlight Flyer

Eligibility, How to Enroll, Benefits, Cost, and Dates

Brochure

A Guide to Your Plan

Master Policy

A Complete Guide to Your Benefits

Summary of Benefits and Coverage

What Your Plan Covers and What You Pay for Covered Services

Summary of Benefits and Coverage

Summary of Benefits and Coverage Glossary

Academic Emergency Services (AES)

Services and Benefits for Travel Emergencies

AES Flyer

AES Case Opening Guide

Telehealth and Behavioral Health Services

Virtual Visits for Students Enrolled in the Student Health Plan

AcademicLiveCare (ALC)

For Medical/Urgent Care, Therapy, Nutrition, and Psychiatry

AcademicLiveCare User Guide

Help with Signing Up and Getting Care with ALC

AcademicLiveCare Mobile User Guide

Prescription Drug Formulary

Transition of Care Form

Advantages of Membership

Behavioral Health Resources

Behavioral Health Information

MindCheck - Behavioral Health Tool

988 and the Suicide Prevention Lifeline

Aetna Discount Programs

Discounts for vision, hearing and more

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