Frequently Asked Questions

Archive 2021-2022

Home

Additional Resources

Find a Provider

Account Information

COVID-19 Resources

Regulatory Notices

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Online Enrollment

Continuation Insurance

Students with a Qualifying Life Event

Additional Resources

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Summer waiver deadline ended 06/17/2022. The online waiver system can no longer accept new waiver requests.

Claims

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034
help.myahpcare.com
1-855-357-0241
Toll Free

Benefits/Claims Information

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1-877-480-4161
Aetna Customer Service
1-800-556-1555
24-Hour Informed Health Line

Cigna Dental

This service is not administered by Academic HealthPlans.
1-866-438-2446, Press 3 then press 2

VSP Vision

This service is not administered by Academic HealthPlans.
vsp.com
1-800-877-7195